1. Introduction
At Six It, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
By using Six It, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
When you register for an account, we collect:
- Identity Information: Full name, government-issued ID, date of birth
- Contact Information: Email address, phone number, physical address
- Profile Information: Profile photo, bio, languages spoken
- Payment Information: Bank account details, payment card information (securely processed by third-party providers)
- Verification Documents: ID scans, selfie photos for identity verification
2.2 Transaction Information
- Package descriptions and photos
- Pickup and delivery addresses
- Travel routes and dates
- Payment amounts and transaction history
- Reviews and ratings
- In-app messages and communications
2.3 Device and Usage Information
- Device type, operating system, and version
- IP address and approximate location (city/country)
- App usage data and analytics
- Crash reports and performance data
2.4 Location Data
With your permission, we collect:
- Precise location for tracking deliveries
- Approximate location for matching packages with travelers
- Location history for completed deliveries
You can disable location services in your device settings, but this may limit app functionality.
3. How We Use Your Information
3.1 Core Service Operations
- Create and manage your account
- Match travelers with senders
- Process payments and transactions
- Facilitate communication between users
- Track package deliveries
- Verify identity and prevent fraud
3.2 Safety and Security
- Verify user identities
- Detect and prevent fraudulent activities
- Investigate suspicious behavior
- Comply with legal obligations
- Enforce our Terms of Service
3.3 Communication
- Send transaction confirmations and updates
- Notify you of new matches or messages
- Provide customer support
- Send promotional offers (with your consent)
- Request feedback and reviews
3.4 Improvement and Analytics
- Analyze app usage to improve features
- Personalize your experience
- Conduct research and development
- Generate aggregate statistics (anonymized)
4. Information Sharing
4.1 With Other Users
We share limited information to facilitate transactions:
- With Travelers: Sender's first name, pickup/delivery locations, package details
- With Senders: Traveler's first name, profile photo, ratings, travel route
- In-app messages between matched users
4.2 With Service Providers
We share data with trusted third-party providers who assist us:
- Payment Processors: Stripe, PayPal (for payment processing)
- Identity Verification: Third-party KYC services
- Cloud Storage: Firebase, Google Cloud Platform
- Analytics: Google Analytics, Firebase Analytics
- Communication: Email service providers, SMS gateways
- Customer Support: Help desk software
4.3 For Legal Reasons
We may disclose information when required by law:
- To comply with legal obligations or court orders
- To protect our rights and property
- To investigate fraud or security issues
- To cooperate with law enforcement
- To protect user safety
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
5. Data Retention
We retain your information for as long as necessary to provide services and comply with legal obligations:
- Active Accounts: Data retained while account is active
- Closed Accounts: Basic information retained for 7 years for legal/tax purposes
- Transaction Records: Retained for 7 years
- Messages: Retained for 1 year after transaction completion
- Location Data: Retained for 90 days after delivery
6. Your Privacy Rights
6.1 Access and Portability
You have the right to:
- Access your personal information
- Request a copy of your data in a portable format
- Update or correct inaccurate information
6.2 Deletion
- Request deletion of your account and data
- Note: Some data may be retained for legal compliance
- Account deletion is permanent and cannot be undone
6.3 Marketing Preferences
- Opt out of promotional emails and notifications
- Control push notification settings in-app
- Unsubscribe links included in all marketing emails
6.4 Do Not Sell
We do not sell your personal information to third parties.
7. Data Security
We implement industry-standard security measures to protect your information:
- Encryption: All data transmitted using SSL/TLS encryption
- Secure Storage: Data stored on secure cloud servers with encryption at rest
- Access Controls: Limited employee access with strict authentication
- Regular Audits: Security assessments and vulnerability testing
- Payment Security: PCI-DSS compliant payment processing
However, no system is 100% secure. We cannot guarantee absolute security of your data.
8. Children's Privacy
Six It is not intended for users under 18 years of age. We do not knowingly collect information from children. If we discover we have collected data from a child, we will delete it immediately.
Parents who believe their child has provided information to us should contact us at hello@sixxit.com.
9. International Data Transfers
Six It operates globally, and your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your jurisdiction.
By using Six It, you consent to the transfer of your information to our facilities and service providers worldwide.
10. Cookies and Tracking
10.1 Types of Cookies
- Essential Cookies: Required for app functionality
- Analytics Cookies: Help us understand app usage
- Preference Cookies: Remember your settings
10.2 Third-Party Tracking
- Google Analytics for usage statistics
- Firebase for app performance monitoring
- Social media pixels for advertising (if applicable)
You can control cookie preferences in your device settings.
11. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.
Significant changes will be communicated via:
- Email notification
- In-app notification
- Prominent notice on our website
Continued use of the Service after changes constitutes acceptance of the updated policy.
12. Regional Privacy Rights
12.1 European Union (GDPR)
If you are in the EU, you have additional rights under GDPR:
- Right to access personal data
- Right to rectification
- Right to erasure ("right to be forgotten")
- Right to data portability
- Right to object to processing
- Right to withdraw consent
12.2 California (CCPA)
California residents have the right to:
- Know what personal information is collected
- Know whether personal data is sold or disclosed
- Opt out of the sale of personal information (we do not sell data)
- Request deletion of personal information
- Non-discrimination for exercising privacy rights
12.3 Georgia (USA)
As a company registered in the State of Georgia, USA, Six It complies with all applicable Georgia state privacy laws and U.S. federal data protection regulations. Users in Georgia have the right to:
- Access their personal information held by Six It
- Request correction of inaccurate data
- Request deletion of personal data where legally permissible
- File a complaint with the appropriate state or federal authority
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Six It LLC
4370 Lawrenceville Hwy, Unit 324
Lilburn, GA 30048
United States
Email: hello@sixxit.com
We will respond to all privacy-related inquiries within 30 days.